Terms and Conditions of Service
Welcome to Soluniquis. Your use of our city guide website and services in Malaysia is subject to terms set below.
Last updated January 20, 2026
Acceptance of Terms
By using soluniquis.sbs, you agree to abide by our terms and all Malaysian laws. Please review this document regularly as it governs all aspects of your interaction with our services.
Definitions
Understanding these key definitions helps clarify rights and responsibilities while using our service.
- ‘User’ means any person visiting, booking, or utilizing Soluniquis’s city route guide and related services.
- ‘Guide’ refers to individuals or teams providing local route, tour, or itinerary support through our platform.
- ‘Content’ includes all route information, texts, photos, and user-contributed reviews displayed on soluniquis.sbs.
- ‘Service’ means all digital and in-person assistance offered to facilitate safe and enjoyable journeys.
Service Use Rules
Users agree to respectful use of all services, adherence to local laws, and non-infringement of others’ rights during guided routes or digital access.
Eligibility
Service is available to individuals legally able to enter contracts in Malaysia. Minors require guardian consent for participation in tours or bookings.
By using soluniquis.sbs, you confirm eligibility requirements are met.
User Responsibilities
Clear guidelines help maintain a reliable and comfortable space for all travelers.
- Provide accurate details when booking or creating an account.
- Respect guides, other users, and local communities during tours.
- Follow all instructions and guidelines issued by guides for safety.
- Do not misrepresent information or circumvent platform processes.
Prohibited Uses
These actions are not permitted when using our site or guides.
- Violating Malaysian law or regulations related to tourism, privacy, or conduct.
- Impersonating other individuals, creating multiple or false accounts.
- Harassing, abusing, or engaging in unsafe conduct towards guides or travelers.
- Copying, sharing, or reselling route materials without permission.
- Uploading harmful or inappropriate content to soluniquis.sbs.
Intellectual Property Rights
All website materials, including route details, images, and names, belong to Soluniquis or licensed partners. Users may not copy, redistribute, or use content beyond personal travel planning without written consent.
User-Contributed Content
Reviews and content created by users stay yours, but you grant Soluniquis rights to display, edit, or remove published submissions.
Your Rights to Content:
You may request removal or changes to your reviews at any time by contacting our support team.
Your Privacy Commitment
We process your details in line with Malaysia’s PDPA. For more, see our privacy policy or get in touch for clarification. Privacy policy
Disclaimer of Warranties
Our information and services are provided for travel convenience and enjoyment only.
Important Notice:
We strive for accuracy but cannot promise uninterrupted, error-free, or fully comprehensive content on all guides or routes.
Limitation of Liability
Soluniquis and its partners are not responsible for losses or claims arising from use of our guides, platform, or third-party links.
Indemnification
You agree to cover costs if your actions result in legal claims against Soluniquis or partners due to user conduct or violation of terms.
Dispute Resolution Process
We encourage resolving issues amicably. These guidelines help manage any disagreements.
Arbitration
Disputes unresolved by discussion may move to arbitration in Malaysia with neutral parties.
Arbitrator decisions are final, following Malaysian arbitration laws.
Online Dispute Resolution
For cross-border or digital disputes, users may use Malaysia’s official ODR platform or submit requests directly to Soluniquis.
ODR platform Malaysia: ODR platform Malaysia
Applicable Law and Jurisdiction
These terms are governed exclusively by Malaysian law.
Termination
We reserve the right to terminate or suspend accounts violating our terms or for harmful conduct. No refund is provided for terminated services.
Amendments
Any updates to terms will be posted here. Your continued use of the service indicates consent to modifications.
Severability
If any provision is found invalid, remaining terms stay effective.
Entire Agreement
This document supersedes prior communications on services between you and Soluniquis.
Contact Information
Reach out with any questions or concerns about these terms or our services.
Contact email: content@soluniquis.sbs
Contact phone: +6018-668 0853
Contact address: Sandbox Coworking Space, Jalan Radin Bagus, Sri Petaling, Kuala Lumpur 57000 Malaysia
Effective date: January 20, 2026
Version: 1.0