Terms and Conditions of Service

Welcome to Soluniquis. Your use of our city guide website and services in Malaysia is subject to terms set below.

Last updated January 20, 2026

Acceptance of Terms

By using soluniquis.sbs, you agree to abide by our terms and all Malaysian laws. Please review this document regularly as it governs all aspects of your interaction with our services.

Definitions

Understanding these key definitions helps clarify rights and responsibilities while using our service.

  • ‘User’ means any person visiting, booking, or utilizing Soluniquis’s city route guide and related services.
  • ‘Guide’ refers to individuals or teams providing local route, tour, or itinerary support through our platform.
  • ‘Content’ includes all route information, texts, photos, and user-contributed reviews displayed on soluniquis.sbs.
  • ‘Service’ means all digital and in-person assistance offered to facilitate safe and enjoyable journeys.

Service Use Rules

Users agree to respectful use of all services, adherence to local laws, and non-infringement of others’ rights during guided routes or digital access.

Eligibility

Service is available to individuals legally able to enter contracts in Malaysia. Minors require guardian consent for participation in tours or bookings.

By using soluniquis.sbs, you confirm eligibility requirements are met.

User Responsibilities

Clear guidelines help maintain a reliable and comfortable space for all travelers.

  • Provide accurate details when booking or creating an account.
  • Respect guides, other users, and local communities during tours.
  • Follow all instructions and guidelines issued by guides for safety.
  • Do not misrepresent information or circumvent platform processes.

Prohibited Uses

These actions are not permitted when using our site or guides.

  • Violating Malaysian law or regulations related to tourism, privacy, or conduct.
  • Impersonating other individuals, creating multiple or false accounts.
  • Harassing, abusing, or engaging in unsafe conduct towards guides or travelers.
  • Copying, sharing, or reselling route materials without permission.
  • Uploading harmful or inappropriate content to soluniquis.sbs.

Intellectual Property Rights

All website materials, including route details, images, and names, belong to Soluniquis or licensed partners. Users may not copy, redistribute, or use content beyond personal travel planning without written consent.

User-Contributed Content

Reviews and content created by users stay yours, but you grant Soluniquis rights to display, edit, or remove published submissions.

Your Rights to Content:

You may request removal or changes to your reviews at any time by contacting our support team.

Your Privacy Commitment

We process your details in line with Malaysia’s PDPA. For more, see our privacy policy or get in touch for clarification. Privacy policy

Disclaimer of Warranties

Our information and services are provided for travel convenience and enjoyment only.

Important Notice:

We strive for accuracy but cannot promise uninterrupted, error-free, or fully comprehensive content on all guides or routes.

Limitation of Liability

Soluniquis and its partners are not responsible for losses or claims arising from use of our guides, platform, or third-party links.

Indemnification

You agree to cover costs if your actions result in legal claims against Soluniquis or partners due to user conduct or violation of terms.

Dispute Resolution Process

We encourage resolving issues amicably. These guidelines help manage any disagreements.

Arbitration

Disputes unresolved by discussion may move to arbitration in Malaysia with neutral parties.

Arbitrator decisions are final, following Malaysian arbitration laws.

Online Dispute Resolution

For cross-border or digital disputes, users may use Malaysia’s official ODR platform or submit requests directly to Soluniquis.

ODR platform Malaysia: ODR platform Malaysia

Applicable Law and Jurisdiction

These terms are governed exclusively by Malaysian law.

Termination

We reserve the right to terminate or suspend accounts violating our terms or for harmful conduct. No refund is provided for terminated services.

Amendments

Any updates to terms will be posted here. Your continued use of the service indicates consent to modifications.

Severability

If any provision is found invalid, remaining terms stay effective.

Entire Agreement

This document supersedes prior communications on services between you and Soluniquis.

Contact Information

Reach out with any questions or concerns about these terms or our services.

Contact email: content@soluniquis.sbs

Contact phone: +6018-668 0853

Contact address: Sandbox Coworking Space, Jalan Radin Bagus, Sri Petaling, Kuala Lumpur 57000 Malaysia

Effective date: January 20, 2026

Version: 1.0